Aftersales Booking Agent - CRM - Sighthill/Broxburn
Eastern Holdings 2
£17,000 basic plus bonus (OTE £20,400)
Aftersales Booking Agent – Sighthill / Broxburn
Up to £17,000 basic plus bonus (OTE £20,400) DOE
We currently have an exciting opportunity to join our Aftersales Booking Team working on behalf of all our dealerships within Eastern Western Motor Group.
Your responsibilities will include securing business for our service department, your main task will be to ensure the follow up of deferred work which was identified during a recent workshop visit and arrange customer appointments. You may also be required to assist with the follow-up of seasonal campaigns and vehicle recalls.
The ideal candidate will have some experience in a telesales role and be passionate about great customer service. The candidate with a strong work ethic will have a proven track record of successfully meeting and exceeding targets and should be skilled at overcoming objections and winning the business.
Experience of working within an aftersales service department, possibly as a service advisor would be beneficial. The individual must be able to work independently and on own initiative as well as being a team player.
What are we looking for?
•Experience of working within an aftersales service department possibly as a service advisor would be beneficial
•Must be able to work independently and on own initiative as well as being a team player.
•Smart and presentable
•Enthusiastic about customer service
In addition we offer first class employee benefits scheme such as:
•Potential discounts with 1600 retailers
•Access to staff savings scheme
•Child care vouchers
•Cycle to work
•Excellent discounts on new and used car purchases
•30 days annual leave
•Family day out passes