Parts Advisor - Mercedes Benz - Willowbrae
MB of Edinburgh - Willowbrae
Experienced Parts Advisor required to join our team at Mercedes Benz, Willowbrae.
The main purpose of the role is to meet all customer requirements and increase all aspects of the business through direct selling; be fully conversant with all procedures within the Parts Department
•To ensure all customers are dealt with promptly and courteously; build rapport and understand their requirements
•To be fully aware if the usual trading terms of the dealership
•Monitor and maintain agreed stock and accessory levels
•To ensure that parts are correctly checked against delivery notes and all orders are checked before the delivery note is signed.
•To ensure all parts and accessories are correctly stored and the work area is kept to a high standard of cleanliness
•To ensure that the procedures for handling cash, cheques and accounts are fully adhered to
•To report any stock damage or stock losses to the manager
•To assist in stock checks when required
•To be able to demonstrate knowledge of correct packing procedure and despatch matters.
•To maintain good relationships with all suppliers and colleagues
•To deal with warranty material
•Assistance with any other task as directed
Skills & Experience:
•Excellent communication skills
•Previous experience in a parts role
•Good interpersonal skills and team orientation
•Problem solving and decision making skills
•Quality & reliability
•Commitment and self confidence
•Committed to providing high quality work
•Ability to work to deadlines
In addition we offer a first class employee benefits scheme which includes potential discounts with 1600 retailers, access to staff savings schemes and benefit schemes such as child care vouchers and cycle to work along with excellent discounts on new and used car purchases.